Burnout is more about doing the wrong type of work than having too much work. This statement comes from a program called Working Genius.

As I navigate clients through this program, we are able to get more done in less time. Therefore, I felt compelled to share the program and its key concepts.

At a recent workshop, a frustrated manager asked “What am I doing wrong? I have coached this employee on this behaviour for weeks and nothing has changed.” The manager was unclear about when to move from coaching to performance management. Given the room was full of managers facing similar struggles, I felt that sharing this differentiation would be helpful.

What is performance coaching? According to Nancy-pedia, it is the art of elevating others to be successful with a specific skill or task.