Optical Practice Excellence:

Insights from a Business Consultant

Melissa Vanderfluit Melissa Vanderfluit

Value Your Patients’ Time. They Will Appreciate It, And So Will Your Business.

Choosing a frame causes a negative emotional response in most people. The more we can change this experience for patients, the better the outcome will be. Our group has been working with clients to move the frame selection to the beginning of the process before the patient is already overwhelmed - also known as pre-shopping with the patient.

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Melissa Vanderfluit Melissa Vanderfluit

Use It or Lose It: Helping Patients Make The Most Of Their Benefits

As our year is quickly coming to a close, insurance benefits are a valuable resource for individuals seeking optometric care. However, many people often fail to utilize these benefits before they expire, resulting in missed opportunities for both patients and optometry businesses.

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Melissa Vanderfluit Melissa Vanderfluit

The Patient Transition

The easiest and most cost-effective way to sell 5% more of your patients: improve the patient transition in your office.

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