As the calendar flips to a new year, aligning your leadership team becomes crucial for setting the tone and direction for the months ahead. Successful alignment ensures that everyone is moving towards common goals, fostering a cohesive and productive environment, and promoting open and effective communication.

When we have people with diverse backgrounds, perspectives, and experiences, we will always have conflict. Healthy conflict over ideas and concepts can be a benefit to a thriving organization, helping the group reach the best ideas and conclusions.

In the last couple of months, I have noticed inconsistencies in how ODs practice in the same clinic. This poses a concern for a few reasons: 1. Brand Integrity - The number one power of a brand is consistency; it is difficult to build your brand when the experience differs from OD to OD.